Updating SAP ABAP Systems on UNIX and Linux: SAP MaxDB

SUM UI: Known Issues

This part of the document contains additional information about how to proceed when you want to correct known problems that have occurred during the update.

Known Issues with the SUM UI

Symptom

Solution

The error message sumabap [id=...] terminated with errors : 127 (null) is displayed after entering the URL in the web browser.
Correct the permissions of the following files and directories that should be assigned to user <sid>adm and group sapsys:

  • <SUM_DIR>/abap and all subdirectories

  • /tmp/.saphostagent__lmsl

The error message This page can’t be displayed is displayed after entering the URL in the web browser and after entering the user name and password.

Make sure that the complete path to the SUM directory does not exceed 25 characters.

Texts on the user interface are not displayed correctly.

Use the latest version of the Software Update Manager.
After having entered the URL in the web browser and the user name and password (see Starting or Restarting the Software Update Manager), you see the error message: This page can’t be displayed is displayed.

  1. Make sure that the complete path to the SUM directory does not exceed 25 characters.

  2. Make sure that the latest SAP Host Agent version is installed.
You keep getting the error message: Conflict with another Client:

  • Check if a concurrent user is working in parallel in another browser session with the same SUM tool for the same SAP system.

  • Make sure that your browser accepts cookies and that they can be read and saved. SUM stores session information in browser cookies. This is necessary for a proper communication between backend and user interface.