SUM Observer Monitor
The Software Update Manager offers an additional user interface that is called the observer monitor. It is displayed as the SUM Observer Monitor.
Default Display
The SUM Observer Monitor is a kind of non-administrative mode or guest mode of the SUM user interface. It allows you to monitor a current update procedure and provides you with information about its status. You cannot enter data or change the update procedure.
You can use the SUM Observer Monitor in browsers on different devices, such as on a desktop PC or on a mobile device. And you can use it with any Software Update Manager technology (SUM ABAP, SUM Java, or the SUM dual-stack version). The SUM UI automatically determines the type of the Software Update Manager, indicates it in the title bar, and displays the appropriate status information. In the following, you see an overview of the SUM Observer Monitor in a browser window on a desktop PC:
In the following, you see an example of the SUM ABAP Observer Monitor on a mobile device.
For more information about starting the observer monitor, see Starting the SUM Observer Monitor.
Display of Additional Sections Last Dialog and Troubleticket
You have the option to expand the information display in the observer monitor with the areas Last Dialog and Troubleticket. To activate this display of these areas, the following lines must be present in the file SAPup_add.par:
/observer/show_dialogs = yes
/observer/show_troubleticket = yes
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If the Software Update Manager is waiting in a dialog, this dialog is also visible in the SUM Observer Monitor in a reduced form. However, the dialog display is read-only. That is, you have no possibility, for example, to enter data or to choose a button. Example:
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If the Software Update Manager is in an error state, you see in the SUM Observer Monitor an excerpt of the error message that is displayed on the regular user interface. In addition, the section Troubleticket is available, but initially collapsed. However, a download button is displayed with which you can download the SAPup_troubleticket.zip archive. Example:
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After the download of the SAPup_troubleticket.zip archive, its content can be displayed in the Troubleticket section. Example:
